Network Infrastructure Trouble

Incident Report for Hopper

Resolved

A core network component failed which caused cascading failures. Service is now fully restored. Thank you for your patience.
Posted Aug 31, 2016 - 16:42 EDT

Investigating

We are actively investigating an issue with Hopper's internal network infrastructure that is causing "Server Trouble" errors for our app users and some of our web users. We hope to have this issue resolved very soon. Thank you for your patience.
Posted Aug 31, 2016 - 15:29 EDT