Hopper's network troubles are the result of a hardware failure on one of our Core switches. Systems are currently stable but we're still seeing intermittent timeouts. We will replace the faulty Core switch between 21:30 and 22:30 EST tonight, after which we expect systems to be fully operational again. Thank you for hanging in!
Posted Feb 01, 2016 - 20:31 EST
Investigating
We are actively investigating an issue with Hopper's internal network infrastructure that is causing "Server Trouble" errors for our app users and some of our web users. We hope to have this issue resolved very soon. Thank you for your patience.