Mobile App Server Trouble

Incident Report for Hopper

Resolved

This incident has been resolved.
Posted Jul 09, 2016 - 22:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 09, 2016 - 22:43 EDT

Identified

Hopper's third-party airline reservation system provider is currently experiencing a major outage. As a result, Hopper is unable to access airline pricing and availability data. The provider is investigating the issue and we expect to be back online soon. Thank you for hanging in!
Posted Jul 09, 2016 - 22:01 EDT