Network Infrastructure Trouble

Incident Report for Hopper

Resolved

This incident has been resolved.
Posted Apr 07, 2016 - 17:49 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 07, 2016 - 17:29 EDT

Identified

We have identified an issue with Hopper's internal network infrastructure that is causing "Server Trouble" errors for our app users and some of our web users. We hope to have this issue resolved very soon. Thank you for your patience.
Posted Apr 07, 2016 - 17:01 EDT