Mobile App Server Trouble

Incident Report for Hopper

Resolved

This incident has been resolved.
Posted Feb 18, 2016 - 14:46 EST

Update

We are actively investigating an issue with Hopper's internal network infrastructure that is causing "Server Trouble" errors for our app users and some of our web users. We hope to have this issue resolved very soon. Thank you for your patience.
Posted Feb 18, 2016 - 14:21 EST

Investigating

Hopper's mobile app servers are over capacity. This is causing errors for some app requests. We are currently looking into the issue and hope to have it resolved very soon.
Posted Feb 18, 2016 - 14:14 EST